Terms & Conditions
Welcome to AKN Food & Home!
Overview
This website is operated by AKN Food & Home. Throughout the site, the terms “we”, “us” and “our” refer to AKN Food & Home. The AKN Food & Home offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
1. BASIC USE OF AKN FOOD & HOME WEBSITE
1.1 The AKN Food & Home site is provided to you free of charge for your personal use subject to these Terms and Conditions and our Privacy Policy. By using the aknkuwait.com site you agree to be bound by these Terms and Conditions and our Privacy Policy.
1.2 These Terms and Conditions govern your use of the aknkuwait.com site in general, the products that you purchase from our online store and all services provided in connection with them.
1.3 You must be over the age of eighteen to register on the website of AKN Food & Home.
1.4 The personal information provided by you at the time of registration must be accurate, true and complete.
2. AMENDMENTS
2.1 The terms & conditions can be revised at any given time. It is best advised that you visit this page periodically to see the changes made as you are liable to these terms whenever you make a purchase on the AKN Food & Home website.
3. PASSWORD AND SECURITY
3.1 As you register to use our website for your online shopping, you will be asked to create an account using a password. The password should be confidential and it should not be shared with anyone. AKN Food & Home website does not take any responsibility for the activities that may happen on your account after the submission of your password. If you feel like there is someone else is using your account, kindly notify the customer service immediately.
3.2 If ANK Food & Home observes any activities that may be a breach of security or misuse of the website then we may request you to change your password or your account may be suspended as per the terms and conditions listed below.
4. INTELLECTUAL PROPERTY
4.1 All the content on the AKN Food & Home website is protected by copyright and trademark and other intellectual property rights. No one can reproduce, modify, distribute, copy or use the protected content as theirs without the consent of AKN Food & Home. You may retrieve and save information for your personal use or reference, but breach of intellectual property rights and use of protected content for commercial use is subject to legal action.
4.2 AKN Food & Home does not grant any license in these Terms and Conditions to use any of our trademark information either online or offline or its affiliated companies.
5. LIMITATIONS
5.1 You may not use the aknkuwait.com site for any of the purposes set out below:
- To gain unauthorized access to other computer systems
- To Interfere with any other customers’ use of the AKN Food & Home website.
- To interfere or disrupt networks or websites connected to the AKN Food & Home site.
- To make, transmit or store electronic copies of material that is protected by copyright without the consent of the owner.
- To transmit material that contains any promotional material about good or services to spam or junk
- To impersonate another individual
- To refer to other website addresses outside of the AKN Food & Home website.
- Advertising
5.2 AKN Food & Home reserves the right to add, remove or to change the content posted on the website. You cannot repost material that AKN Food & Home has removed or refuses to post on the website.
5.3 You will be responsible for all losses, costs and expenses reasonably incurred by us, all damages awarded against us by a court and all sums paid by us as a result of any settlement agreed by us arising out or in connection with:
- Any claim by any third party that the use of the aknkuwait.com site by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or is in breach of any applicable law, regulation or code of practice; and
- Any claim by any third party that the use of the aknkuwait.com site by you infringes that third party's copyright or other intellectual property rights of whatever nature.
5.4 By submitting the material you are giving AKN Food & Home a perpetual, non- exclusive and royalty free license to modify, translate, make available, reproduce, translate, distribute and sublicense the material in whole or part.
6. AVAILABILITY OF THE AKN FOOD & HOME WEBSITE
6.1 We at AKN Food & Home to offer an easy and hassle-free shopping experience. Thus, you can access our website whenever you wish. However, due to any errors if the website does not work, we request you to reach out to our customer care.
6.2 In case the website is undergoing some maintenance, repair or updates of any new features, it may be restricted to use for a short period of time.
6.3 Every purchase you make on AKN Food & Home comes with its specific terms & conditions. If you have any doubts or queries, kindly reach our customer care to assist you with your concerns.
7. DETAILS AND PRICES OF PRODUCTS
7.1 Every product comes with precise description using simple language, quality images and videos wherever possible. The real product may vary slightly from what is shown on the website as the images are used for representation purpose only. The information provided based on the technical functions and finer print is provided by the manufacturers and AKN Food & Home has no role to play in it. However, if you still have any doubts, you can reach our customer care for assistance. The product description or information can be changed by AKN Food & Home without further notice.
7.2 If by any error, a product is underpriced, we are not liable to sell it at the stated price. The corrected price will be notified to you and you can choose to order the product if you wish to. If you wish to not pursue the product, the paid amount will be refunded to you as per the refund policy.
7.3 If you have placed an order and paid via debit card and wish to cancel the order before it is dispatched, the full amount will be reimbursed to you via the same mode of payment and no cash reimbursement will be made under any circumstances.
7.4 The price of a product mentioned on the AKN Food & Home does not include the delivery charges that will be levied on the bill during the checkout.
8. AVAILABILITY OF PRODUCTS
8.1 All products showcased on the website are subject to availability of the stock.
8.2 We always ensure to have a steady flow of stock, and if the product is out of stock, the same will be notified to the customer. We are not liable to restock the product if its availability is beyond our control.
8.3 We may discourage bulk buying of some products in order to offer a fair chance to all our customers. A certain limit on the number of products can be set by AKN Food & Home and it is applicable to orders made from one account, to one address or from one debit card. If there is a limit set on the purchase of the product, the same will be shown on the website while you make a purchase.
9. ACCEPTANCE OF YOUR ORDER
9.1 Once your order is confirmed, a confirmation email is sent to you with all the details of your purchase.
9.2 There is no other communication from our end other than a confirmation sent to you acknowledging your order. At this point, a contract is drawn between us, where we sell to you, and you buy from us.
9.3 Once the order is placed, amends cannot be made.
9.4 If at any point, we decline to ship your order, and you have already paid for it, then the full refund will be made to you as per our refund policy.
10. DELIVERY OF YOUR ORDER
10.1 The delivery will be made to the address as provided by you. When the delivery agent arrives to deliver your goods, you must provide an ID proof in the form of an original labour card, passport, driving license, Emirates ID, Free zone ID to support consignee verification.
10.2 AKN Food & Home does not offer international shipping.
10.3 Our delivery agent delivers the order within 24 hours of placing your order. We do not deliver via suppliers or other agencies.
10.4 While we strive to deliver the order within 24 hours of the order being confirmed, there may be some delays due to some unavoidable circumstances. In such a situation, we will notify you about the delay in the delivery of your product.
10.5 Kindly check the following before ordering the product online:
- If the item will fit through your doors
- If the product will be easily accommodated in the space designated for it
- If there is a clear pathway from the road to your door
- In case you live in an apartment, kindly check if the lift can accommodate the product.
- If there are any such challenges, kindly inform us in advance.
- Kindly make sure that your door is easily accessible on the day of delivery.
- Kindly ensure that delicate pieces are put away while a product is assembled.
- The floor must be covered to prevent any scuffing.
11. CANCELATION OF YOUR ORDER
11.1 If you wish to cancel your order, AKN Food & Home will cancel your order, however, the transaction charges will not be refunded. If the order is shipped, the delivery and reverse pickup charges will also be levied.
11.2 You can reach our customer care to cancel the order.
12. PAYMENTS
12.1 The payment for your product will be taken when the order is placed. Payments are done via a professional third-party cyber source payment gateway.
12.2 Your debit card details will be encrypted & safeguarded to the highest standard and held on a Cyber source host payment gateway ensuring that it is safe from hackers.
12.3 When you shop online on AKN Food & Home website, we only accept orders from a web browser that communicates through the Secure Socket Layer (SSL) technology. One cannot place an order through unsecured connection.
12.4 The customer will be charged as per the local currency and if any international card is used, the difference will be as per the charges of the bank or card company.
13. FREEBIES AND PROMOTIONAL OFFERS
13.1 If you wish to return a product, and if it has any offers or promotions attached to it, the entire package must be returned. If you do not wish to return the free item, a certain amount will be charged for the same.
14. CLOSURE OR SUSPENSION OF YOUR ACCOUNT
14.1 AKN Food & Home may suspend or close your account at our reasonable discretion if you violate any of these Terms and Conditions. You will not have access to the website to shop on the website as your account will be closed or suspended.